Technology Advisory & Integration / 06

Make technology decisions
that fit the operation.

Mannova helps organisations understand their existing technology environment, identify gaps and friction, decide what should change, and connect systems so technology works as one coherent environment rather than a collection of disconnected tools.

The technology problem / 07

Most technology problems are
not isolated technology problems.

The right decision depends on understanding what is already there, what the operation needs, and what should change first.

Purchased independently

Systems bought separately by different teams, with no shared plan.

Duplicated tools

More than one platform doing substantially the same job.

Manual data movement

Information copied by hand between applications that do not talk to each other.

Unclear ownership

No one is quite sure who is responsible for a system or a decision.

Poor workflow fit

Software that no longer matches how the work actually happens.

Ungoverned cloud services

Cloud tools adopted without a coherent operating model.

Workaround-dependent integrations

Connections between systems that only work because someone manually checks them.

Decisions made without context

Technology choices made without enough understanding of the operation.

Legacy that can’t be replaced overnight

Systems too embedded to remove quickly, however imperfect.

What we advise on / 08

Twelve examples.
One technology direction.

These are examples of the kind of advisory capability Mannova can provide — not claims of completed engagements. The right combination depends on the environment.

01Technology Environment Assessment

Understanding what exists today, and how well it actually serves the operation.

02Technology Roadmaps

A sequenced view of what should change, and in what order.

03Solution Architecture

The structure that shapes how systems, data and workflow fit together.

04Platform & Tool Selection

Assessing options against the real requirement, not a feature list.

05Build vs Buy Decisions

Working out when a purpose-built system is justified, and when it isn’t.

06Cloud Adoption Planning

Moving to cloud services with an operating model, not just a migration.

07System Modernisation

Improving or replacing systems that no longer fit, without breaking what works.

08Integration Strategy

A coherent approach to how systems and data should connect.

09Data & Reporting Architecture

The structure that makes information usable across the organisation.

10Automation Opportunity Assessment

Identifying where automation would genuinely help.

11Digital Product Strategy

Deciding what a new web or mobile product actually needs to do.

12Technology Operating Model

Who owns what, and how technology decisions actually get made.

Map a technology decision / 09

Start with what is
actually in front of you.

Select a familiar situation to see an example of how Mannova would think through it.

Example thinking pattern

We have too many disconnected tools

Inventory the environmentMap overlapIdentify critical workflowsDefine integration / consolidation optionsSequence changes

An example thinking pattern, not a fixed prescription — the right path depends on the actual environment.

Keep, connect, extend, replace, build / 10

Five decisions.
One coherent environment.

The goal is not to build everything. The goal is to make the environment work better.

01Keep

When the existing tool fits the need and changing it adds little value.

02Connect

When systems work individually but information or workflow must move between them.

03Extend

When an existing platform is useful but needs additional capability.

04Replace

When constraints, risk, cost or poor fit justify moving away from the current system.

05Build

When the workflow, differentiation or business logic genuinely requires purpose-built software.

Technology landscape / 11

Architecture should support
the operation.

Not an abstract diagram disconnected from how the organisation actually works.

01Business OperationWhat the organisation is actually trying to do.
02User / Team ExperienceHow people actually interact with the environment.
03Applications & PlatformsThe tools and systems in active use.
04Workflow & IntegrationHow work and information move between them.
05Data & IntelligenceWhat the organisation can see and measure.
06Identity / Access / GovernanceWho can do what, and how that is controlled.
07Cloud / InfrastructureWhat the environment actually runs on.

Runs alongside, at the relevant layer: security context · ownership · monitoring · standards · change management.

Integration is more than connecting APIs / 12

Connected systems still need
a connected operating model.

Moving data from one system to another is only one part of integration. Successful integration usually requires alignment across several other areas.

Data definitionsIdentityPermissionsWorkflow ownershipError handlingBusiness rulesMonitoringOperational responsibility

Change without breaking the operation / 13

Consider the transition,
not only the target.

Technology changes often happen inside live organisations. Architecture should account for what it takes to get there, not only where it ends up.

Continuity of work

Transition sequencing

Existing data

User adoption

Parallel systems

Migration risk

Operational dependencies

Support and ownership

How this connects to Mannova’s other capabilities / 14

One environment.
Six connected capabilities.

Not every engagement requires all six capabilities.

Where this can apply / 15

Contexts where technology
alignment can become important.

These are the kinds of operating contexts where technology alignment can become important — not a record of existing client work.

Growing organisationsMulti-team businessesOrganisations with legacy systemsBusinesses adding new digital productsCloud-transition environmentsProgramme-based organisationsMulti-site operationsProfessional servicesEducationHealthcare administrationManufacturingPublic / NGO programme environments

What good technology advisory should do / 16

Outcomes that matter
more than the diagram.

01

Make priorities clearer

Give the organisation a clear view of what matters most right now.

02

Reduce unnecessary duplication

Stop paying for and maintaining more than the operation needs.

03

Create a coherent technology direction

Replace ad hoc decisions with a shared sense of where things are heading.

04

Connect systems around real workflows

Integrate technology around how work actually happens.

05

Reveal dependencies before change begins

Understand what a change will actually touch before it happens.

06

Balance short-term needs with long-term architecture

Solve the immediate problem without closing off the right long-term direction.

07

Improve ownership and accountability

Make it clear who is responsible for what.

08

Help investment follow operational value

Put effort and budget behind what actually matters to the operation.

How we approach the environment / 17

An engineering method,
not a slide deck.

Each step connects a decision to what it actually takes to implement.

01Understand the operation

Learn what the organisation is actually trying to do.

02Map the current environment

Establish what systems, data and workflows exist today.

03Identify friction and dependencies

Find what is actually slowing things down, and what it depends on.

04Define priorities

Agree what matters most, and what can wait.

05Assess options

Weigh keeping, connecting, extending, replacing or building.

06Design the target direction

Shape where the environment should be heading.

07Sequence the change

Decide what happens first, and why.

08Integrate and implement

Connect and build what the direction calls for.

09Validate in operation

Check the change actually works the way the operation needs.

10Improve over time

Adjust the environment as needs change.

Questions / 18

Useful answers
before the first conversation.

Next step / 19

Make the technology environment
work as one system.